skip to main |
skip to sidebar
Cold-sufferers of America know this brand: Vicks® NyQuil® cold and flu liquid from Proctor and Gamble. Over 40 years old and still going strong, “the nighttime, sniffling, sneezing, coughing, aching, fever, best sleep you ever got with a cold...medicine” works a treat.
It’s my OTC weapon of choice when I need cold relief (which I do this week, seriously). I like it and buy it and use it even though it is one of America’s most commercial brands. Even though a 2007 article in Wired notes that it’s “fortified with powerful narcotics.” Or maybe because of those legal narco-substances.
NyQuil is strong medicine. You know just how strong it is when a comedian like Denis Leary riffed, “I took a NyQuil five years ago and I just came out of the coma tonight before the fucking show.” The brand has its own Facebook app, NyQuil Nation. Right now it’s showing actual photos of NyQuil users sleeping; more than 10,000 people have signed up for a chance as some swag.
The brand constantly re-invents itself through promotion and advertising. I’m particularly sensitive to the headline on the latest sleepers campaign – like the one called “Joe” above: For a Better-Looking Tomorrow. Publicis New York has the NyQuil advertising duties business these days and as far as I’m concerned the company nailed the human condition, whether the ads show Joe, Gary, Theo or Apolo Ohno (sure, the Olympic speed skater – it’s perfect!).
So contemplate the Publicis ad campaign credits: Chief Creative Officer: Rob Feakins; Executive Creative Director: Joe Johnson; Art Director: Dave Hermanas; Copywriter: Dafna Garber; Art Buyer: Samantha Jaffoni. Evocative advertising deserves a drink – of NyQuil.
Crowdsourcing may be the “new big thing on the leading edge” or a dressed-up golden oldie. Either way, you can leverage the power of the Internet as a force-multiplier. Here are four ideas to get you thinking but don’t ignore the warnings.
1. Get to new products faster, more cost-effectively. Maybe you’ve heard of Threadless, a community-based T-shirt outfit that uses its public to both source and then evaluate its shirt designs. Loyal crowdmembers log on to Threadless.com to vote for their favorites. The winning entries are then printed and presented for sale – which generates double-digit millions in annual revenues. An Entrepreneur.com article by Emma Johnson gives more detail about how Threadless uses the worldwide web and social networking to grow its revenues. Would it work for products and services with longer development cycles and heavy technical requirements? Sure it does. Procter and Gamble reportedly uses crowdsourcing (among 140,000+ freelance scientists and engineers from 170 countries) to help solve research and development problems with its products.
2. Get a survey online – get smart research data back in a hurry. Is any marketer not aware that the Internet is fundamentally altering how marketing research is done? Low-cost online survey tools like Survey Monkey make it simple for just about any company, institution or organization to design, and conduct survey research affordably. The use of social media for research is booming, too. This is where crowdsourcing ought to take off, especially if you want “smart” data – the stuff that you will be able to use to [a] impress company management and [b] actually use to adjust how you bring programs, products or services to your stakeholders. Aim for a combination of digital and analog answers and you can have your numbers and the psychology to back them up. All from sourcing to the right crowd.
3. Get users into your creative messaging process. You know that ad agencies pretty much hate the idea of “amateurs” making commercials and posting them on Youtube, right? But if there’s a mass market involved, crowdsourcing combines customer passion for your product or service with your prospect demographics and the new ways of distributing messages. Writing on BNET, Jennifer Alsever described how Chipotle Mexican Grill got its customers to make its TV commercials several years ago: Thanks to MySpace and YouTube, the 60 contest videos netted 17.3 million views in just three weeks in November, and one of the ads single-handedly garnered more than 8 million views.
4. Get total campaign production from anywhere in the world. A European crowdsourcing site called Eyeka.com lets big and little companies – even big ones like Canon, L’Oreal, Vivendi and Vodafone to name just a few – the chance to access and use the creative talents of 75,000 “creators.” This is a virtual assembly of semi-professionals in the fields of graphic design, photography and videography who compete for prizes. Right now, Honda in France is looking for a video touting its hybrid cars – this one’s worth €9,000 ($12,000+) to the winning crowdsourcer.
Yes, share success when you succeed. That’s Warning No. 1: Reward your crowd. Threadless design winners get cash and swag. Chipotle YouTube commercial winners earned $50k. Failure to acknowledge your collaborators will result in (virtually) instant outing online. You don’t want your lack of courtesy to show up on Facebook, do you?
Then there’s the time suck. Warning No. 2: Managing crowdsource projects requires a lot of time. One reason companies of all sizes use crowdsourcing is to save money on professional marketing support. But there’s a strong need to manage the crowdsourcing process properly and that could mean hours and days. If you’ve got ‘em to spend, super-duper.
If your work-time is as limited as your budget, well, don’t start something you can’t effectively manage to a conclusion. Go ahead and use your ad agency or design firm instead. Tell them Signalwriter sent you.
When Procter and Gamble added actor Neil Patrick Harris to its list of pitchmen for its tried-and-true Old Spice deodorant, it took the brand makeover one more step onward and upward.
Old Spice has become more hip and more current by enlisting comic actors like Will Ferrell and Bruce Campbell as pitchmen – Harris is the latest with the quite nice TV spots you can watch (carefully) here on YouTube: “You DON’T have to be a doctor to recommend it.” An entire bloat of bloggers have commented on the Harris commercials, not least because Procter has reversed the manly play by adroitly enlisting this particular actor.
Better than the TV commercials, go to the Old Spice website and attend the brand’s TV School of Medicine…really outstanding. You can get your own hospital doctor’s badge by answering just a few questions. (Well, really you only have to answer one question – but it’s sorta hard.)
What’s most enjoyable, though, is the supporting print ad that’s running in leading-edge magazines like, say, WIRED. Most of the time in Ad-Land, the broadcast is hilarious while the print work just sits there. The art director for this ad, though, managed to get the hilarity of the TV spot condensed to a single page and you have time to really look it over. Harris’s casual hand-in-pocket look, stethoscope neatly placed on the patient’s nose – what better way to highlight “the torment of chronic body odor and wetness.”
Harris’s badge reads: Health Center Medical Hospital Center. (It must be a great place.) The Old Spice script is cut off at the bottom of the ad like old Cutty Sark advertising. And the copywriting’s not too bad, either.
The agency’s still Wieden and Kennedy. Want to enjoy the perks of being a would-be TV doctor? This ad’s perfectly tuned to help you get there. Seriously.
